NetMinded is a trading name of SeeThru Networks Ltd. At SeeThru Networks Ltd (“We”), we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR) where applicable, and the Data Protection Act 2018.

This policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of data protection, the data controller is SeeThru Networks Ltd, The Programme Building, 8th Floor, The Pithay, Bristol, BS1 2NB.

Information We May Collect from You

We may collect and process the following data about you:

• Information you provide: This includes data provided by filling in forms on netminded.co.uk (our site), such as when registering to use our site, subscribing to our services, posting material, or requesting further services. We may also collect information when you report a problem with our site.

• Correspondence: If you contact us, we may keep a record of that correspondence.

• Surveys: We may ask you to complete surveys for research purposes, although you are not obligated to respond.

• Site usage data: Details of your visits to our site, including traffic data, location data, blogs, and other communication data, as well as the resources you access.

• IP addresses and cookies: We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and to improve our services. We use Google Analytics with IP anonymization enabled to track site usage and browsing actions. No personal information is passed to Google, but your anonymized IP address and browser information may be processed by Google Analytics. This data is removed from Google Analytics after 12 months of inactivity, with only non-identifying aggregate data retained.

  
  

Cookies

We use cookies to enhance your experience on our site. Cookies are small files stored on your computer’s hard drive that help us:

• Estimate audience size and usage patterns.

• Store your preferences to customize our site according to your interests.

• Speed up your searches.

• Recognize you when you return to our site.

  
  

We obtain your consent for non-essential cookies via a cookie banner on our site, in line with GDPR requirements. You may refuse cookies by adjusting your browser settings, but this may limit access to certain parts of our site. Unless you configure your browser to refuse cookies, our system will issue cookies when you visit our site.

Where We Store Your Personal Data

The data we collect from you is stored within the United Kingdom or the European Economic Area (“EEA”). When we use third-party data processors outside the UK or EEA, we ensure they are located in a country, territory, or organization deemed to provide an adequate level of protection (e.g., under UK adequacy regulations or the EU-US Data Privacy Framework). By submitting your personal data, you agree to this transfer, storing, or processing. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy.

All information you provide is stored on our secure servers. Where you have chosen or been given a password to access parts of our site, you are responsible for keeping it confidential. We ask you not to share your password with anyone.

While we strive to protect your personal data, the transmission of information via the internet is not completely secure. Although we use strict procedures and security features to prevent unauthorized access, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk.

Uses Made of the Information

We process your personal data based on lawful grounds, such as your consent, contractual necessity, or our legitimate interests (e.g., improving our services). We use your information to:

• Present content from our site in the most effective manner for you and your device.

• Provide information, products, or services you request or which we believe may interest you (where you have consented to such contact).

• Fulfill obligations arising from contracts between you and us.

• Enable participation in interactive features of our service when you choose to do so.

• Notify you about changes to our service.

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If you have opted in, we may use your data to provide information about goods and services that may interest you, contacting you via email where permitted.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• If we sell or buy any business or assets, your personal data may be disclosed to the prospective seller or buyer.

• If SeeThru Networks Ltd or its assets are acquired by a third party, personal data about our customers will be one of the transferred assets.

• If required to comply with a legal obligation or to enforce our Terms of Use, or to protect the rights, property, or safety of SeeThru Networks Ltd, our customers, or others.

  
  

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. For example, data collected via Google Analytics is deleted after 12 months of inactivity. If you have specific questions about retention periods, please contact us.

Data Breaches

We take data security seriously. In the event of a data breach, we will notify the UK Information Commissioner’s Office (ICO) within 72 hours and contact affected users by email as soon as possible.

Your Rights

Under UK GDPR and EU GDPR (where applicable), you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data where there is no lawful reason for us to continue processing it.

• Restriction: Request restriction of processing in certain circumstances.

• Portability: Request transfer of your data to another party in a structured, commonly used format.

• Object: Object to processing for marketing purposes or where based on our legitimate interests.

  
  

You can exercise these rights by contacting us at The Programme Building, 8th Floor, The Pithay, Bristol, BS1 2NB, or support@netminded.co.uk. We will inform you before collecting your data if we intend to use it for marketing or share it with third parties for such purposes.

Our site may contain links to third-party websites (e.g., partner networks, advertisers, or affiliates). These websites have their own privacy policies, and we are not responsible for their content or practices. Please review their policies before submitting personal data.

Third-Party Information

The use of information received from Google APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Changes to Our Privacy Policy

Any changes to our privacy policy will be posted on this page and, where appropriate, notified to you by email.

Contact

Questions, comments, or requests regarding this privacy policy are welcomed and should be addressed to SeeThru Networks Ltd, The Programme Building, 8th Floor, The Pithay, Bristol, BS1 2NB, or support@netminded.co.uk.